Faq Sections

Products
Does ZERO contain nicotine?

Absolutely not, it is a mixture of alkaloids and vitamin


Come devono essere diluiti gli aromi concentrati 10 mL?

- TESTO -


Dove posso trovare le schede di sicurezza?

- TESTO -


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Technical assistance
How can I register to the website?

To register simply click on "SIGN IN" and create an account by clicking on "Don’t have an account yet? Create one here now"


How can I receive the Blendfeel Newsletter?

To subscribe to the Blendfeel Newsletter and always be informed about news, offers and special events, simply put the flag in the appropriate box during the registration phase or in the "Information" section, if you already have an account.


How can I change my tax details?

At any time, by accessing the "Addresses" section in your personal account, you can change your tax details. In case of variation of the VAT number, however, you will have to proceed with a new registration.


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Orders
Is it necessary to register on the site to buy Blendfeel products?

Yes, to be able to complete the purchase order you need to create an account.


Is there a minimum purchase amount?

No, there is no minimum amount required to complete the order.


Can I modify an order?

You can add or remove items from your order or change the shipping address only during the purchase process. Once the order is confirmed, it will no longer be possible to make changes.

For any communications and requests, we invite you to use the note/message field at the end of the order summary, in the "history and details of orders", you will be contacted as soon as possible.

Alternatively, write an e-mail as soon as possible to ordini@blendfeelsrl.com with the order number in the subject.


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Payments, Gift Vouchers and Promo
Quali sono i metodi di pagamento sono consentiti?

I metodi di pagamento accettati sono: Bonifico Bancario, PayPal, Ricarica Postepay e Contanti (solo per opzione di Ritiro in Sede). Il pagamento in Contrassegno è momentaneamente sospeso a causa dell’attuale emergenza COVID-19.


Posso modificare il tipo di pagamento selezionato?

Certamente, il cliente dovrà inviare una mail all'indirizzo ordini@blendfeelsrl.com, specificando numero d’ordine e metodo di pagamento alternativo.


E' possibile pagare in contanti per un ordine con ritiro presso la vostra sede/negozio?

Il pagamento in contanti è consentito solamente presso la nostra sede, al momento del ritiro dell’ordine, a condizione che le somme da corrispondere siano quanto più vicine a quelle indicate sull’ordine, a causa di una liquidità di cassa ridotta.


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Shipping, Delivery and Collection
How can I track my shipment?

from the day following shipment, it is possible to request shipment tracking by sending an email to info@blendfeelsrl.com or calling the office during business hours.. Any request received after 17:00 will still be handled the next day.


How much is the shipment?

The costs of shipments are subject to changes according to the weight, volume and destination of the goods, it is recommended to consult point 4. "DELIVERIES", in the section "Conditions of Sale and Delivery".


Which courier will carry out the shipment?

The courier is identified depending on the volume and weight of the shipment. In principle, shipments of less than 3 kg will be handled by courier GLS, the remaining by courier SDA.

Foreign shipments are usually handled by TNT courier.


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Shops
Come posso sapere qual è il punto vendita più vicino a me?

- TESTO - 


Vorrei distribuire i prodotti Blendfeel all'interno della mia attività: come posso fare?

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Ho avuto una brutta esperienza con un negozio rivenditore di prodotti Blendfeel: come ve lo posso segnalare?

- TESTO -