I received an order with an incorrect / missing product: how can I do?


The customer is obliged to check the correspondence of the quantity of packages indicated in the transport document or by means of the driver's PDA.

He/she is also obliged to examine the goods received accurately upon delivery and to notify Blendfeel in detail, within 3 (three) days of receipt, of any defects found - or which may be found - as a result of such examination, or to make any other complaint regarding the products.

In the event that he fails to make the aforementioned communication, the items shall be considered definitively accepted and in conformity with the order.

It is understood that the customer may refuse the delivery, by the carrier, of packages with damaged packaging and must, in this regard, immediately inform Blendfeel of the incident, by contacting our Customer Service; otherwise, the delivered goods shall be deemed accepted in their entirety in the state in which they are at that moment.